Customer Support

TheTrueTrade provides 24/7 online customer support to assist users with platform-related issues and questions.

Support is available for topics including:

• Deposits and withdrawals
• Futures trading
• Account access and login issues
• Security settings and 2FA
• Referral system questions
• Identity verification
• Transfers between accounts
• Order and position issues
• Platform navigation and technical support

How to Contact Customer Support

1. Sign up or log in to your The True Trade account
2. Tap on your Profile icon from the top-right side of the platform
3. Tap on Live Chat or the support icon

Open a support conversation with the customer support team.

You can describe your issue and receive assistance directly from the support team.